Friday, January 31, 2014

We Take Pride In Our Customer Service

Unlike other websites out there, we actually answer our phones and help our customers with any questions they might have regarding our products.

Read's customer testimonials which praise our service and our dedication to also answer every phone call we receive.

Many of our visitors are return customers. That isn't by chance, it's due to the customer service that they receive when they have questions regarding our products. If we don't answer the phone, it's because we are helping other callers or are away from our desk. Rest assured your call will be returned ASAP. The same goes for emails. We respond to emails promptly. Now, that is service with respect and consideration, unlike other websites that never take the time to answer! Sometimes we add a little something, like on the picture above, when a customer from up north, asked for us to send him a little sunshine from Florida with his order! Feel free to read our "Testimonials" on our website, as well.

Part of our customer service is making sure that the products we ship out, are in perfect working order. In case you weren't aware, all of our stun guns have a LIFETIME WARRANTY. Persons who receive any products that have manufacturer's defect, get their weapon promptly replaced! Plus, if any other kind of item is defective, it too is replaced… We're here to serve you and to answer any questions you might have regarding our products!

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